This website is owned by

Head office & registered office
Handelskwekerij De Mol Frank – Verlee
Telefoon: 00 32 473 53 03 57
E-mail: frank@demolfrank.be
Busniss number: BE643.274.108

Personal data that we collect

Your privacy is important to us. Although most information on this site is available without having to provide personal information, it is possible that the user may be asked for it.
We only collect and process information that you provide to us by:

• ● filling in a form on our site
• ● email, telephone
• or contacting us in any different way
• From those two ways we get your email and name but it’s possible that we need more information as soon as we want to collaborate.

How we use personal data

We only use your data to send you what you have requested or tips & advice on how you can improve your communication.
Through our online forms you can:

• ● subscribe to our tips & advice email
• ● subscribe to our portfolio email
• ● order services or products
• ● register for one of our training courses, events or request information about it
• ● register to stay informed of new job opportunities

These are the purposes for which we use your data. We may also contact you for a customer survey or to provide you with information about additional or related products and services.
We can contact you by mail, post or telephone. In case you prefer not to be contacted, please read the “your rights’ section.
There are also things that we explicitly don’t do: we never pass your details on to other organizations. We only use the information internally. In exceptional situations, a law or court order requires us to pass on information. This counts for every company.

For certain activities we use third-party tools such as Google Analytics, Combell & Campaign Monitor. These are not “third party recipients” but processors.

We do not store the data longer than necessary for the purposes we just described.

Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

We use the following cookies:

• Google Analytics: to see how well our site is doing. Those data are not personalized. In other words, we do not know how long you spend on a particular page of our site, for example. We do not track information about your individual browsing habits.
• Google Analytics Remarketing: om u aanbiedingen te laten zien van diensten waar u mogelijk geïnteresseerd in bent. Without this cookie, you will miss personalized recommendations on our website, in our newsletter and in emails with personalized tips.
• Facebook: om u relevante advertenties te tonen op Facebook. Without these cookies, you will miss out on personalized offers.
• Addthis: this plugin allows articles and portfolio cases to be easily shared from our website.

Furthermore, we have cookies to keep track of your preferences so that you don’t have to click away the same overlay every time you visit.

Data protection

The law requires us to implement the necessary safety measures. This way we avoid the loss, unlawful use or change of personal data.
Of course, you may also just email or call us if you have a question about this privacy policy.

Your rights

You are a “data subject” for privacy legislation. Each data subject has the rights below:

1. 1. Insight: would you like to know what we safe about you? You have the right to know so feel free to contact us.
2. 2. Correction: do we have incorrect information about you? An error in your address? In your name? Something else? You have the right to improve your data or have it corrected. This can be done in every mailing by clicking on “adjust your preferences”.
3. 3. Resistance: You want to remain in our database, but you don’t want us to contact you? Please tell us about it. We will adjust your contact preference.
4. 4. Storage: If you invoke this 4th right, then we may only store your data and not use it. What is the difference? At point 3, we are no longer going to contact you, but we may still process your data (e.g., for analysis). 5. Right to be forgotten: do you want to be completely deleted from our database? And not just limit the processing and contact options. Please note that this right is no guaranty that you will stay out of our data base. If you enter it again we will have no previous settings related to your data.
5. 5. Right to be forgotten: do you want to be completely deleted from our database? And not just limit the processing and contact options. Please note that this right is no guaranty that you will stay out of our data base. We will then delete you from our database. Note that this is not always the best option: if you are a customer with us, you probably find it convenient that we know your details. This forget well option also sometimes creates strange situations: you can reenter the database later, but since we had to delete you altogether, we can’t remember that you already asked us to be deleted. It is better to use Right 3: Resistance.
6. Right to oppose “profiling” or automated processing of personal data. To be clear, we do not apply profiling. If we were to do that, you have the right to ask us not to do that to you or to give you a chance to discuss the effect of that profiling with a real employee.
7. Data transfer: you may ask us to transfer the data you have given us to you (so you can share it with another person). This is therefore the data you gave us yourself (for example, by filling out a contact form).

Do you wish to invoke any of the above rights? Let us know.

You have the right to complain about our privacy policy

We try to comply 100% correctly with the law in our privacy policy. Do you still have a complaint? Let us know on frank@demolfrank.be of 00 32 473 53 03 57
You can also report this to the Privacy Commission.

Disclaimer

By accessing and using the website, you expressly agree to the following terms and conditions.

Intellectual property rights

The contents of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to Handelskwekerij De Mol Frank – Verlee or entitled third parties.

Limitation of liability

The information on the website is of a general nature. The information is not tailored to personal or specific circumstances, and thus cannot be considered personal, professional or legal advice to the user.

Handelskwekerij De Mol Frank – Verlee makes great efforts so that the information made available is complete, correct, accurate and updated. Despite these efforts, inaccuracies may occur in the information made available. If the information provided would contain inaccuracies or if certain information on or through the site would be unavailable, Handelskwekerij De Mol Frank – Verlee will make the greatest possible effort to rectify this as soon as possible. However, Handelskwekerij De Mol Frank – Verlee cannot be held liable for direct or indirect damages resulting from the use of the information on this site. If you should find inaccuracies in the information made available through the site, please contact the site administrator.

Site content (including links) may be updated, modified or supplemented at any time without notice or notification. Handelskwekerij De Mol Frank – Verlee does not guarantee the proper functioning of the website and cannot be held liable in any way for a malfunction or temporary (un)availability of the website or for any form of damage, direct or indirect, which would result from the access to or use of the website. Handelskwekerij De Mol Frank – Verlee can in no case be held liable to anyone, directly or indirectly, specifically or otherwise, for damages due to the use of this site or any other, especially as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, equipment, software or other of the user.

The website may contain hyperlinks to third-party websites or pages, or refer to them indirectly. The posting of links to these websites or pages in no way implies an implicit approval of their content. Handelskwekerij De Mol Frank – Verlee expressly declares that it has no control over the content or other characteristics of these websites and cannot in any case be held liable for their content or characteristics or for any other form of damage resulting from their use.

Applicable law and competent courts.

Belgian law applies to this site. In case of a dispute, only the courts of the district of Ghent have jurisdiction.